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Thai Airways International Plc. has been researching customer’s satisfaction onboard for all international routes and all classes since 1997. The project is called THAI Customer Satisfaction Survey (TCSS). The survey assists in identifying customer satisfaction level and providing a guideline to a better understanding of customer needs and areas of improvements in order to delight our customers by delivering the best.
The research has been conducted on a quarterly basis with drawing a lucky winner every month. The winner will obtain ONE FREE CONFIRMED ECONOMY CLASS ROUND TRIP TICKET within the THAI route net From/To Bangkok, Thailand. However, this offer is void where prohibited or restricted by the laws of the prizewinner’s country.
Thai Airways is pleased to announce the TCSS Lucky Winners as follows:
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Period
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Name
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Country
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January 2008
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Mr. Michel CIAZY NS KI
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France
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February 2008
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Ms. Suyin LIM
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United States of America
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March 2008
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Mr. Swante GU ST AFSSON
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Sweden
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April 2008
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Mr. Frank Hammer HA NS EN
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Denmark
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May 2008
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Mr. Amal DEB
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Switzerland
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Jun 2008
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Mrs. Nuanlaow KOGURE
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Thailand
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Survey forms are distributed randomly in all international routes. We look forward to your participation in the coming year.
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