To redeem a Star Alliance Upgrade Award for yourself, or an Award Nominee, ensure that a valid ticket has been issued, then contact THAI reservations world-wide.
State the sector on which you wish to upgrade and reservations staff will determine the number of miles required and request your upgraded travel.
Upgrades are subject to availability, and on confirmation your upgrade is stored electronically and accepted at check-in.
Seamless travel across the world's largest network just got better with Star Alliance Upgrade Awards.
* Star Alliance Upgrade Awards are valid on participating carriers, can be used in conjunction with stipulated paid fares, and are subject to availability.
* Upgrade Awards are temporarily not available on United due to technical problems.
