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    Ancillary Services

    Mobile Boarding Pass

    Mobile Boarding Passes have been implemented since 01 August 2012, enabling passengers to receive their boarding pass through MMS. In this second stage, THAI is delighted to launch the E-mail Boarding Pass - an electronic boarding pass that comes with Mobile Check-in with its alternative for passengers to receive a Mobile Boarding Pass via e-mail.

    Mobile boarding pass required condition

    ·         Domestic flights departing from Bangkok (BKK)/Chiangmai (CNX)/Phuket (HKT)

    ·         Mobile phone registered in Thailand.

    ·         Service providers are AIS and DTAC (through MMS)

    ·         Individual passenger with single flight in one booking code.

    ·         No special assistance requested.

    ·         Mobile phone device must support MMS and internet.

    ·         E-ticket is not purchased using credit card via telephone/web sale.

    ·         Service fee is 6 baht per MMS paid by passenger.

    ·         Passenger must have active e-mail address.   

    Check-in procedure

    1. Access to https://m.thaiairways.com and select "Check-in" or

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-2.png

    Access to THAI Service Application and select "Check-in"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-1.png

    2. Click accept terms and conditions, then, click "next"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/term-of-us.png

    3. Enter reservation code, then, click "next"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/revservation-code.png

    4. system will automatically check-in, then, click "next"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/checked-in.png

    5. To change seat, click "Change Seat"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/change-seat.png

    Seat map will be displayed

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/seat-plan.png

    6. To receive Mobile Boarding Pass through MMS, click "Get Mobile Boarding Pass"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/checked-in.png

    Enter mobile phone number, select service provider and click "Send MMS"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/send-mms.png

    Mobile Boarding Pass will be sent

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/mobile-boarding-pass.png

    7. To receive Mobile Boarding Pass through passenger's e-mail, enter passenger's active e-mail address and click "Send Mail"

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/send-mail.png

    Flight Information will be displayed on your mobile

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/check-in-completed.png

    THAI will send Mobile Boarding Pass through passenger's e-mail under sender name BoardingPass@thaiairways.com

    Description: http://www.thaiairways.com/thai-services/on-the-ground/img/e-mail%20boarding%20pass.png

    Remark:

    ·         Sender name is BoardingPass@thaiairways.com

    ·         Mobile Boarding Pass's file is attached.

    ·         Please ensure the boarding pass is visible to be scanned at any airport checkpoint.

    At the Airport

    Passenger with No Checked Baggage

    ·         Show Mobile Boarding Pass at security checkpoint

    ·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic 

    ·         Show at the boarding gate together with an identification card or passport

    ·         Show to cabin crew prior to entering the aircraft

    Passenger with Checked Baggage

    ·         Drop your baggage at counter C15

    ·         Show Mobile Boarding Pass at security checkpoint

    ·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic

    ·         Show at the boarding gate together with an identification card or passport

    ·         Show to cabin crew prior to entering the aircraft