Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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    Ancillary Services

    Mobile check-in

    When you travel out of Bangkok to all destinations, you are allowed either to print boarding pass from home (Home Print Boarding Pass), receive Mobile Boarding Pass or Passbook Boarding Pass (iOS operating) only if you hold and enter proper travel document required to that destination during perform check-in.

    Departing from stations outside Thailand where the Advance Passenger Information is not required and your proper travel document provided, you are then allowed to print Home Print Boarding Pass with A4 sized paper.

    Mobile boarding pass required condition

    1.    Domestic flights departing from Bangkok (BKK)/Chiangmai (CNX)/Phuket (HKT)
    2.    International flights departing from Bangkok (BKK), holding the proper travel document required to that destination during perform check-in.
    3.    Departing from stations outside Thailand where the Advance Passenger Information is not required and your proper travel document provided, you are then allowed to print Home Print Boarding Pass with A4 sized paper.
    4.    Internet-enabled mobile phone.
    5.    E-ticket is not purchased using credit card via telephone/web sale.
    6.    Passenger must have active e-mail address.   
    7.    No special assistance requested.

    Check-in procedure

    With The Mobile Check-in Service, use your internet-enabled mobile phone, simply check-in for your flights by accessing https://m.thaiairways.com. Just select Check-in and identify yourself by entering your last name, combined with either confirmed booking reference or electronic ticket number. Then continue, the systems will immediate process to check-in for you. Additionally, this Mobile check-in supports multiple passenger check-in including infants from the same and different booking reference, travelling  on the same flight.

    At the Airport

    Passenger with No Checked Baggage

    ·         Show Mobile Boarding Pass at and Passbook security checkpoint

    ·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic or International

    ·         Show at the boarding gate together with an identification card or passport

    ·         Show to cabin crew prior to entering the aircraft


    Passenger with Checked Baggage

    ·         Drop your baggage at following Internet check-in bag drop counters
           -    C8 for Domestic flight at least 45 minutes prior to schedule departure time
           -    J1 – J3 for International flight at least 60 minutes prior to schedule departure time

    ·         Show Mobile Boarding Pass and Passbook with passport at security checkpoint

    ·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge – Domestic or International

    ·         Show at the boarding gate together with an identification card or passport

    ·         Show to cabin crew prior to entering the aircraft