Dear all concerned, 


Paris incident  on friday night 13th NOV15 will have a profound impact on the number of Air Travel for a sector in and out of France. 

Please be advised/notified on the ticket handling procedures for TG online passenger holding TG document (217) as follow; 

For TG document issued worldwide except Thailand before 14NOV15 with travel period during 14NOV15-14DEC15

1. Reservation Change for sector from/to Paris

1.1 Authorize to change date of travel within ticket validity without fee and surcharges  for any TG online passenger for sector to/from Paris.

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

2.    Rerouting/Reissuing :

2.1  Authorize to reroute/reissue ticket within its validity without fee and surcharges . The routing may be changed to a destination within Europe which flight operated by TG only.

2.2  Recalculation shall  be corresponding to the original fares and TFCs paid. 

   2.2.1 Any additional amount to be collected (e.g. fares, tax (es), surcharges) differences and/or other expenses occurred are on passenger’s account. 

   2.2.2  When the new itinerary results in a lower fare, no credit of the residual amount will be made. 

3. Refund

3.1 For  refundable ticket, the refund fee will be waived. Submit or contact by 30DEC15.

3.2 For non refund ticket, the conditions remain unchanged. 

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

Please comply and disseminate to concerned functions under your supervision.


Royal First Class

The Experience
Your graceful hostess greets you with a flute of chilled champagne. Lounge in your tranquil semi-private suite savouring caviar, silken service and lavish comfort in some of the sky's most spacious first class cabins.

THAI invites you to experience royal elegance. New Royal First interiors draw from the rich culture and heritage of Thailand. Soothe your muscles with the 'Touch of Silk' full body oil massage or full body Royal Thai Massage at the Royal First Lounge of Bangkok's Suvarnabhumi Airport as you prepare for your flight. Then glide into sleep on 180-degree plush flat beds in the sky.

Royal First Class Seats
Cabin and seat luxuries vary between routes and aircraft. Wherever you are flying, savour Thai-inspired elegance with exclusive interiors weaving together ultra luxe contemporary hospitality design, traditional motifs and textures, divine comfort and surprising innovations and service touches.

On THAI's Airbus A380s and newly remodelled Boeing 747s, Royal First passengers enjoy spacious semi-private suites nearly 8 feet long. Seat width is a generous 23 inches on the new-model Boeing 747s and expansive 27 inches on the Airbus A380s.

In-flight entertainment systems boast 23-inch flat screens with approximately 130 films, 300 television programmes, 500 music CDs and a huge variety of games and special features.

Additional Boeing 747s and Airbus A340s offer luxury pod designs, also with 180-degree lie-flat beds and nearly 7 feet in length of private space between each Royal First seat. Seat width is a generous minimum of 21 inches. Flat screens offer the same range of audio and video programmes on demand.

All Royal First guests delight in the highest levels of THAI service, gourmet culinary journeys and exclusive amenities. Additional cabin features such as in-flight lounge areas, changing rooms and bespoke indulgences vary by flight.

THAI Sky Connect
Stay connected wherever you roam. Keep up with important emails mid-flight. Share memorable moments of your journey as you coast through the clouds.

For your ease and convenience, THAI Sky Connect in-flight Wi-Fi internet service is offered on Airbus A330-300 (33H) and A380-800 flights. Access the net on your laptop, tablet or smart phone. Service fees are payable by both credit card and debit card.