Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

Menu

News & Announcements

 THAI will temporarily suspend the Bangkok-Seoul-Los Angeles route (and vice versa) effective October 25, 2015

Dear valued THAI Airways customers,
After 35 years, THAI Airways will be suspending its direct flights to Los Angeles and North America after October 25, 2015.  We thank you for your business and loyalty.

With the suspension of our USA flights, we will be closing our North America offices.  From Oct 25 until Nov 10, 2015 ONLY, the USA office will answer calls at 1-800-426-5204 or 310-640-0097  for urgent ticketing inquiries only.   

E-mails will also be answered until Nov. 10 at the following addresses:
laxticket@thaiairwaysusa.com  (Ticketing inquiries)
laxreservation@thaiairwaysusa.com.  (all other inquiries).  
Service hours for both phone and e-mail is 900a – 400p U.S. Pacific Time Mo-Fr

General reservation/ticketing inquiries should be directed to our main contact center at contact@service.thaiairways.com or to our 24 hour Thailand call center at 011-66-2356-1111.

The Los Angeles Sales office (Travel agent inquiries) may be contacted at laxsales@thaiairwaysusa.com until Nov 10.

Royal Orchid Plus members may contact ropsvc@thaiairways.com or use the ROP prompt on the above noted phone number.

For damaged/missing baggage or customer service issues, please contact customer@thaiairways.com .

For ticket refund inquiries, please contact refund.bkk@thaiairways.com or the THAI office in the country where your THAI flight originated.  

We hope to welcome you aboard our Royal Orchid Service to one of our many other global destinations.  THANK YOU.

To make new bookings or to learn more about THAI Airways, please click here to be re-directed to our global website.


 


This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.9 or higher.
Copyright © 2017 Thai Airways International Public Company Limited (THAI). All rights reserved.