Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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THAI Fully Prepared for Suvarnabhumi Airport Runway Repairs


Thai Airways International Public Company Limited (THAI) said that it is prepared for Suvarnabhumi Airport maintenance, which involves scheduled repairs on one runway for two months with a contingency plan in place to prevent flight delays.

Mrs. Usanee Sangsingkeo, THAI Acting President, said that the scheduled partial closure of runway 01R/19L from 3 March to 5 May 2017 for 60 days will affect aircraft takeoff and landing during a period of time.  Normally, air traffic at Suvarnabhumi Airport can be quite congested and the Company is prepared in case flights are delayed on departure and arrival.  Therefore, the Company anticipates that this may result in some flight delays on departure and arrival.

THAI’s contingency plan ensures flight operation readiness with full consideration for safety, whereby consideration will be made on increasing the amount of jet fuel carried on each flight for the air traffic conditions concerned.  Furthermore, the Company is prepared to use an alternate airport if necessary and has set up an operations center to coordinate and resolve any issues that may arise due to temporary runway repairs.

THAI is fully aware that its passengers may be inconvenienced during this period and staff will be on hand to provide additional assistance to passengers with flight connections.  Passengers are advised to spare extra time for connecting flights.  Passengers traveling on all THAI flights will be looked after with extra care to ensure maximum comfort and convenience.

 

 

27 February 2017

 

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