According to the current pro-democracy protest in Hong Kong, We would like to inform that during the period of political protest on 29 September 2014, THAI’s Hong Kong town office (ticketing and reservation) at United Centre Building will be closed at 16.00 hrs. (local time) for safety reasons. Airport office is operating as normal.
Also, please be informed that THAI’s Hong Kong town office (Ticketing, Reservations & Royal Orchid Plus) at United Centre is temporarily closed until 06OCT14.
However, THAI’s Airport Office and all flights to/from Hong Kong will be operated as normal.
Limited service will be provided during 09:00-17:30 on 30SEP14 & 03OCT14, and 09:00-13:00 on 04OCT14.
Reservations hotline: +852 2769-7421
Ticketing hotline: +852 2182-0710
For flight status update, passengers are advised to contact THAI Contact Centre at +662-356-1111 and THAI Airport Office at +852-2769-7421 during 09.00-22.00 hrs. (local time)
For more information : www.thaiairways.com, www.thaiairways.com.hk
We apologize for any inconvenience casued.
This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment. Flight to/from USA the maximum weight/dimension of pet including the container is 32kgs and dimensions 54 inches length, 27 inches height, 33 inches wide. Charges: Please contact local offices.
THAI can accept guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers must ensure that all animal quarantine regulations and documentations for the entry/transit are provided. This service will be carried without charge. Please contact THAI local office at least 48 hours in advance of flight departure. The dog will not occupy a seat and will be located next to you but not at the emergency exit row. The dog must be harnessed during the flight. Flight to/from USA should a passenger with disability has to carry his/her guide dog/assistance dog or emotional support dog