Thai Airways International Public Company Limited (THAI) wishes to advise passengers that we are currently experiencing a global system outage.  Passengers may encounter problems whilst attempting to book online, through THAI Reservations or through a local travel agent.  We do expect the system to be fully operational soon and thank you for your patience.

 

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Enjoy the convenience and ease of internet check-in for THAI operated flights. Check-in can be made from 24-1 hour prior to scheduled flight departure at all THAI check-in online stations.

The Surname is the passenger family name as written in the booking confirmation e-mail or printed on the paper ticket.
The record locator is a six letters and figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 3OTCHJ.
The Electronic Ticket number is a thirteen figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 6077025311697.
The Frequent Flyer Number is an alphanumeric code that you can find on your Frequent Flyer Card.

Notes:

THAI reserves the right to deny boarding if passenger's travel documents are not complete.