Due to a power outage, THAI's Brisbane office currently has a telephone system outage.

Please email brisbane@thaiairways.com.au for urgent assistance or call Sydney on 02 9844 0999.

We apologise for the inconvenience caused to you.

Menu

Manage My Booking

Enjoy the convenience and ease of internet check-in for THAI operated flights. Check-in can be made from 24 – 1 hours prior to scheduled flight departure.

The Surname is the passenger family name as written in the booking confirmation e-mail or printed on the paper ticket.
The record locator is a six letters and figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 3OTCHJ.
The Electronic Ticket number is a thirteen figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 6077025311697.
The Frequent Flyer Number is an alphanumeric code that you can find on your Frequent Flyer Card.

Notes:

• iCheck-in cannot be used with upgraded travel using Royal Orchid Plus miles.
• THAI reserves the right to deny boarding if passenger’s travel document are not complete.

This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.
Copyright © 2018 Thai Airways International Public Company Limited (THAI). All rights reserved.