From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

Menu

 

What THAI's Brand Stands For

Branding establishes a company’s distinctive identity. THAI’s ‘Brand’ sums up not only the way our airline and its activities are presented to the world, but also reflect the way the world perceives our company and its declared values.

The corporate vision of THAI is to be First Choice Carrier, with Touches of Thai. Our airline is modern, innovative and progressive, yet celebrates everything which makes Thailand unique – its culture, traditions and, above all, the warm hospitality the kingdom and its people extend to global travellers. The overall objective of THAI’s branding process is to enhance the corporate philosophy: World Class, High Trust, and Thai Touch.

The total image of THAI, as projected through every element of our corporate branding policy, goes beyond the functional aspects of destinations, safety and scheduling, to fulfil our customers’ highest expectations in terms of comfort, service and well-being.

The values of THAI reflect the values of Thailand, inspiring not only our outward appearance, but also the gracious hospitality, on the ground and in the air, for which this airline is renowned.