For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :
1. Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day. Check-in opens 3 hours prior to the scheduled flight departure.
2. For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.
3. We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing. Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.
4. Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage. Excess luggage will be charged over and above the permitted allowances. Please visit thairways.com for details, ask your travel agent or call 1300 651 960.
We wish you a very Happy Christmas and a happy holiday wherever you may travel.
Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays. For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).
Thai Airways International, Australia
THAI's Public Information Centre was established on 16 November 1998. The centre provide information to the public which reflects the transparency in all areas of operations as well as management of the organization. The Public Information Centre offers an easy channel for the public to access any information about the organization most of which are readily available upon request. The Management of Thai Airways International has placed a strong emphasis on the importance of information process especially in today's world where Information Technology has increasingly become part of our lives. The main goals of the Public Information Centre are to utilize information and communication networks for the benefit of important decision-making process while ensuring that THAI remains actively competitive in the aviation industry and globalization era.
The Public Information Centre is a supportive unit where the target group consist of the management, the public, students, media, investors, analysts, THAI's employee, and those from related to aviation industry. The centre provides fast and up-to-date news and information of THAI, other airlines, business and tourism in order to help develop a better understanding of air transport and its related operations among the target groups.
Following the cabinet request made to all the governmental departments to select official unit which operated in compliance with the Information Act B.E. 2540. THAI's Public Information Centre was selected by the Ministry of Transport and Communications as the most efficient information providing centre. With a highly systematic indexing technique and professional application of up-to-date management technique in handling of diverse information.
Thai Airways International Public Company Limited (Head Office)
Ground Floor, Building 9, 89 Vibhavadi Rangsit Road Bangkok 10900
Tel : 0-2545-3321
Fax : 0-2545-3322
E-mail : firstname.lastname@example.org