From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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2000 Awards

 

2000 Awards

1. THAI's floral float made a remarkable entry at the 111th Rose Parade in Pasadena, California, USA, under the theme "Celebrating Majestic Thailand", and won the Craftsman Award.

2. THAI's calendar was received 3 awards for the best calendar "Suriyotsasitorn" under the category of promoting the identity and culture of the country.

3. THAI's headquarters was received ISO 14001 certification by Bureau Veritas Quality International (BVQI).

4. THAI's General Administration Department was received ISO 9001 certification by Bureau Veritas Quality International (BVQI).

5. THAI has been awarded the Pacific Area Travel Association (PATA) in Public Relations Gold Award category for the "Trang Millennium Underwater Weddings".

6. THAI was voted for product development and service delivery according to the survey conducted by Inflight Research Survey (IRS). The results were published in the June 2000 issue of the Orient Aviation monthly magazine.

7. The Flight Operations Department of THAI was awarded ISO 9001 Certification from Norwegian company Det Norske Veritas (DNV)

8. THAI's white wines; Chateau de Rully 1997, Comtes C.de Ternay, Antonin Rodet were selected in the top ten best cellars in the sky awards

9. Thai was voted among top ten airlines in the Asia Pacific region under the categories Best Economy Class, Best Airline Food, Best Cabin Crew Service, and Best Frequent Flyers Program.

10. THAI's provincial Station Services Department (Chiang Mai) and G.S.E. Maintenance Services Department were awarded ISO 9002 certification from RW Tuv Institution Germany

11. THAI has been voted a winner in the Review 200, the annual survey of Asia's leading companies under the category of services and products, customer services, long-term vision, financial soundness and companies that others try to emulate. The research was conducted by the Far Eastern Economic Review magazine in associated with AT&T and Concert, and managed by AC Nielsen.

12. The Royal Orchid Plus campaign of THAI has won the Freddie Award from the Inside Flyer Magazines for four years under 6 categories; Best Customer Service, Best Award Redemption, Best Elite Level, Best Newsletter Best Website, and the Program of the year.