For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


2001 Awards


2001 Awards

1. THAI's floral float made a remarkable entry at the 112th Rose Parade in Pasadena, California, USA, under the theme "Getting to Know You", and won the Craftsman Award.

2. THAI has been awarded the top four ASEAN AWARDS FOR EXCELLENCE 2001 by ASEAN Tourism Association (ASEANTA) under advertising and public relations category; 1. Best Asean Cultural Preservation Effort; the promotional materials printed with THAI's painted aircraft - Suphannahong and Narai Sog Suban 2. Best Asean Poster; THAI's promotional posters featuring Cambodia, Indonesia and Trang Province of Thailand 3. Best New Tourism Attraction in the Asean Region; THAI's Underwater Wedding Project organized in Trang Province of Thailand, and 4. Best Airlines Program into Asean; THAI's Royal Orchid Holidays Program 2000/2001

3. THAI won 2001 PATA Gold Awards under the category of TRAVEL POSTER as follows; Smooth as Silk to Trang, Smooth as Silk to Indonesia, Smooth as Silk to Cambodia and Smooth as silk to China.

4. THAI's Provincial Station Service Department (Chiang Mai) and G.S.E. Maintenance Services Department were awarded ISO 9002 Certification from RW Tuv Institution Germany.

5. THAI's Technical Department and the New Aircraft Maintenance Facility at
U-TAPAO Airport were awarded ISO 14001 from BVQI (Bureau Veritas Quality International)

6. The Catering Services Department of THAI was awarded The Prime Minister's Industry Award 2001 under the category Quality Management. Prime Minister Thaksin Shinawatra officially presented the award on 4th May.

7. THAI was received first place rank for serving the best wine on board its Executive Class and was awarded 2001 Best Overall Business Traveller's Cellars in the Sky Award by Business Traveller's Magazine. THAI was also voted top for Best White Wine and ranked among the top five Asia Pacific airlines for serving the best champange of board.

8. THAI was awarded by leading Japanese travel consultant companies to receive the first prize national. marketing award to mark the campaign "Have You Ever Seen World Heritage" in Japan

9. THAI was ranked top on Holiday Asia's website;, for the Favorite Airline poll.

10. Thai Airways International was voted among the top three Best Asia-Pacific airlines and Best Economy Class, according to the Business Traveller Asia-Pacific Readers' Poll survey published in the October 2001 issue. THAI was also ranked among the top five for overall Best Airline, Best Business Class and Best Frequent Flyer Program.

11. Thai Airways International has recently been voted the "Best Intercontinental Airline" at the Danish Travel Award 2001 ceremony. The survey was conducted by DMA/Research on behalf of STAND BY, a Scandinavian travel trade publication.

12. THAI's Second Aircraft Maintenance Center in U-Tapao recently received an Air Agency Certificate from the Federal Aviation Administration (FAA), the maintenance center being capable of conducting overhaul checks on Boeing 747-400 aircraft, effective from 30 November 2001 onwards.

13. THAI's Osaka Office in Japn has been declared the winner of the "Kodansha Advertising Award 2001" due to the advertising campaign in route between Osaka-Bangkok.

14. THAI was received the 2001 Fire Protection System in hugh building by Office of the Prime Minister.