From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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2002 Awards

 

2002 Awards

1. Four advertising entries of THAI won top prizes in the PATA Gold Awards for third consecutive year. The four entries were: 1. Category - Heritage & Culture Suwannaphumi 2002 The Golden Land: Thailand/Cambodia/Laos/Myanmar 2. Category - Travel Advertisement - Electronic Media THAI domestic TV commercial "Sawasdee Andaman" 3. Category - Customer Travel Brochure Royal Orchid Holidays Brochure 2001/02 4. Category - Travel Poster "Smooth as Silk to Myanmar Laos Vietnam, and Hong Kong".

2. At the 14th Annual Freddie Awards, THAI's Royal Orchid Plus was voted as the world's best frequent flyer and frequent traveller programmes in three key categories; Best Customer Service Best Award Redemption and Best Website under the total of 9 categories.

3. THAI's inflight magazine "Sawasdee" won two awards under the categories of "Design Features" and "Photography: Reportage (story)" at the 37th Publication Design Competition organized by the Society of Publication Designers (SPD) of New York.

4. THAI was voted winner of the Outstanding Brand Performance Platinum Award 2002 by readers of Reader's Digest for third consecutive year. The award was given to THAI in recognition of its outstanding service standard, being selected by passengers as their choice of carrier.

5. THAI was ranked one of top three airlines in the Asia-Pacific in 2002 by Business Traveller Asia Pacific magazine under the category of - one of three "Best Asia-Pacific Airlines" in 2002 - one of 10 "Best Airlines" worldwide in 2002 - one of 10 "Best First Class" operators worldwide in 2002 - one of five "Best Economy Class" in the world for the year 2002 - one of five "Best Frequent Flyer Program" airline mileage accumulation programs in the world in 2002.

6. THAI was awarded by Conde Naste Traveller as one of three airlines providing the "Best International Long-Hual" service 2002

7. THAI was voted as the "Best Southeast Asian Airline" in 2002 by Travel Trade Gazette (TTG), a leading business travel magazine.

8. THAI was selected for the "Best Intercontinental Airline of the year" award for the third consecutive year in the "Danish Travel Awards" ceremony for the year 2002.

9. THAI received the Disclosure Award 2002 from H.E. Mr.Somkid Jatusripitak, Finance Minister and President of the Security Exchange Commission, for being an exemplary listed company comcerning information disclosure.

10. THAI's inflight magazine, "Sawasdee" July 2002 issue featured "Thai Food Special" won gold Eddie Awards at the Folio: annual awards programme: the Eddies and the Ozzies"

11. THAI has received an Honorable Mention for customer service from the Automatic Check-in and Ticketing System Project, in the 2nd contest of the State Sector IT Awards, 2002.