For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


Travelmanagers Incentive - Ends 30 Jun ' 14

Exclusive Incentive for Travelmanagers Travel Consultants : Earn your spot on this luxury Thailand Famil...

To qualify, you need to register and then email eligible ticketed bookings to the nominated e-mail below.

Book and ticket any fare on Thai Airways International in any booking class - Economy, Royal Silk Business or Royal First Class -  to any destination on the network during April, May or June '14 from either Perth, Melbourne, Brisbane or Sydney. 

BONUS Rewards for booking the afternoon departure from Sydney, TG472.

Register Here

E-mail eligible ticketed PNRs to

Download a copy of the incentive details

Top sellers will win a seat on a luxury famil to Thailand with 5 nights deluxe accommodation including breakfasts, transfers and more courtesy of Banyan Tree Bangkok, Indigo Pearl Phuket and World Travel Service, Thailand.

 Bird's eye view of Bangkok from Banyan Tree Bangkok rooftop bar and restaurant

Lobby lights...Indigo Pearl, Phuket

Incentive Duration
01 Apr -30 Jun 2014

What do I need to do?

Register to participate

Complete Webinar Training Sessions with THAI on 29 Apr or 12 May

Sell THAI to across the network ex Australia - SYD, MEL, BNE or PER
Special rewards for bookings ticketed on TG472 ex Sydney
You must send eligible, ticketed bookings to the nominated e-mail address

Tips for selling THAI

All economy passengers ex Australia will enjoy personal seat back IFE.
Short stay lounge passes available for purchase to the Royal Silk Lounge in BKK.
Luggage allowance - 20 kgs in Economy, 30 kgs in Business Class and 40 kgs in First.

Upgraded and new aircraft now flying between Thailand and SYD, BNE, MEL and PER.

Boeing 787 'Dreamliner' flies to PER from 02 Jul '14

Download THAI's Inflight Product and Aircraft Guide here.

Visit for more information on THAI's destinations, Premium lounges at Bangkok Suvarnabhumi Airport, Special meals and passenger handling and destination information.

For further assistance, contact THAI on 1300 651 960 or email