Due to a power outage, THAI's Brisbane office currently has a telephone system outage.

Please email brisbane@thaiairways.com.au for urgent assistance or call Sydney on 02 9844 0999.

We apologise for the inconvenience caused to you.

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User Guide

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Enjoy the convenience and ease of internet check-in for THAI/THAI Smile operated flights. Check-in can be made from 2 to 24 hours prior to scheduled flight departure at all THAI/THAI Smile check-in online stations. THAI/THAI Smile reserves the right to deny boarding if passenger's travel documents are not complete. More information is available at FAQ.