For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia



Royal Orchid Spa at Concourse D, level 3 - 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with a full range of spa services.

Opening hours: 06:00 am. - 11:30 pm.

General Facilities

·         32-seat Lounge Area
·         Healthy Snacks
·         Hot/Cold Herbal Drinks

 First Class Zone Facilities:

·         3 Touch Of Silk Suites (Body Massage)
·         6 Neck & Shoulder or Relaxing Foot Massage Corners
·         2 Steam Rooms
·         2 Sauna Rooms
·         4 Shower Rooms
·         Toilets
Silk Class Zone Facility:

 ·          8 Neck & Shoulder or Relaxing Foot Massage Corners

Treatment Menu:

Touch of Silk (Full Body Oil Massage – 60 minutes for First Class only)

Start your journey with a relaxing Touch of Silk, full-body oil massage. Performed with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide necessary hydration for your skin. On completion of your Touch of Silk massage, you will be left with an overall sense of well-being and total relaxation.

Royal Thai Massage (Full Body Massage - 60 minutes for First Class only)

Thai massage is perceived as one of the most precious of Thai traditional therapies. Royal Thai Massage helps to stimulate blood circulation, reduces edema caused by travelling and reduces body fatigue. With its unique acupressure techniques, expertly applied to your body, you will find your mind relaxed and muscles relieved, following the stress of your journey.

Neck & Shoulder Massage (30 minutes)

The Neck & Shoulder Massage is a great way to relieve stress which has built up from the rigors of everyday life from working long hours at your computer. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter around the shoulders.

Foot Massage (30 minutes)

Let's help prepare you for your onward journey, by taking the weight off your feet and giving them a relaxing massage, which they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. The gentle touch of the therapists hands and the deeper pressure from their fingers, create a sense of overall relaxation and will help to stimulate your vital organs.

Lounge Access:

· Royal First Class passengers departing same day on TG operating international flight
· Royal Silk Class passengers departing same day on TG operating international flight (Neck & Shoulder or Foot Massage only)
· No guest allowed


Please note that THAI does not accept advance reservations for any treatments.

Passengers requesting spa and massage services in the lounge should arrive early to place their names on the queue list.