From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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  Royal Orchid Lounge

Royal Orchid Lounge at Concourse E - West, Level 3 – 667 sq.m. has been designed to accommodate 20 First Class and 91 Business Class THAIpassengers. 

Opening hours: 05:00 am. - 02:00 am.

Facilities:

·         Designated area for First Class Passengers

·         2 Private Rooms

·         Buffet Bar with variety of food, snacks and refreshment

·         Wi-fi Internet Corner with 4 PCs

·         7 Slumber Rooms

·         Showers

·         Toilets with Wheelchair Accessibility


Lounge Access:

·         First Class passengers departing same day on any Star Alliance-operated flight

·         One guest allowed

          Business Class passengers departing same day on any Star Alliance-operated flight

·         No guest allowed

·         Royal Orchid Plus Gold and Star Alliance Gold card holders departing same day on any Star Alliance-operated flight

·         One guest allowed