For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

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  Royal Orchid Lounge

Royal Orchid Lounge at Concourse E - West, Level 3 – 667 sq.m. has been designed to accommodate 20 First Class and 91 Business Class THAIpassengers. 

Opening hours: 05:00 am. - 02:00 am.

Facilities:

·         Designated area for First Class Passengers

·         2 Private Rooms

·         Buffet Bar with variety of food, snacks and refreshment

·         Wi-fi Internet Corner with 4 PCs

·         7 Slumber Rooms

·         Showers

·         Toilets with Wheelchair Accessibility


Lounge Access:

·         First Class passengers departing same day on any Star Alliance-operated flight

·         One guest allowed

          Business Class passengers departing same day on any Star Alliance-operated flight

·         No guest allowed

·         Royal Orchid Plus Gold and Star Alliance Gold card holders departing same day on any Star Alliance-operated flight

·         One guest allowed