For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

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HOW TO ORDER

Royal First Class & Royal Silk Class pre-order meal

Royal First Class & Royal Silk Class passengers are requested to place their orders not less than 24 hours before departure time for flight from Bangkok, by calling a local THAI Office or the THAI Contact Centre in Bangkok: Tel: (66) 2356-1111. 

Special meal services

Special meal requirements shall be met when the request is made and reconfirmed no less than 48 hours prior to the time of flight departure at the original destination.

The order can be made through your travel agency, local THAI Office, or by calling THAI Contact Centre in Bangkok :Tel : (662) 356-1111