For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :
1. Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day. Check-in opens 3 hours prior to the scheduled flight departure.
2. For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.
3. We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing. Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.
4. Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage. Excess luggage will be charged over and above the permitted allowances. Please visit thairways.com for details, ask your travel agent or call 1300 651 960.
We wish you a very Happy Christmas and a happy holiday wherever you may travel.
Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays. For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).
Thai Airways International, Australia
In 1979, non-stop flights from Bangkok to Europe were launched using the capacity of new Boeing 747-200 "Jumbo" Jets. THAI continued to expand operations in Australia with the introduction of flights to Melbourne in 1980, with two flights a week linked with Sydney and using a McDonnell Douglas DC-10 aircraft. Brisbane was the next city to come online with a weekly service that also linked Sydney.
The 1980's saw many firsts for THAI including the introduction of Royal Executive Class in 1983, setting new levels of inflight service for Business Class travellers. Australia welcomed the first THAI 'Jumbo' Jet in 1984, replacing the DC-10 on the Sydney/Brisbane to Bangkok route.
A year later, THAI introduced a weekly flight from Bangkok to Perth. In 1993 THAI's award-winning frequent flyer programme, Royal Orchid Plus, was launched. In 1997, THAI became one of the five founding airline members for the Star Alliance, the world's first and largest airline alliance.
Today, THAI flies 39 times a week from four on-line cities in Australia - Sydney, Melbourne, Brisbane and Perth - non-stop to Thailand. There are now 11 flights a week between Sydney and Bangkok; double daily flights to/from Melbourne; and daily flights from both Brisbane and Perth.
The THAI brand has become recognised globally for its unique and traditional style of Thai hospitality and legendary service, flying as a global ambassador for the Kingdom of Thailand. The airline continues to evolve, introducing new product offerings catering to every traveller's individual needs such as special pre-ordered meal selections for religious and dietary requirements, Special Care Services at Suvarnabhumi Bangkok International Airport, Royal Orchid Plus Frequent Flyer mileage accrual and generous luggage allowances for all classes of travel.
THAI has also received many awards such as "Best Economy Class", by Airlineratings.com 2015, "Best Economy Class Catering" and "Best Lounge Spa Facility" Skytrax 2015, to name just a few.
The timeless tradition of gracious Thai hospitality is as much a hallmark for THAI as it is for the Kingdom of Thailand itself. When you step on board a THAI aircraft, you will be greeted with a warm 'Sawasdee' (welcome) just as the gentle Thai's would invite you into their homes. The same Royal Orchid Service is available to all THAI passengers, regardless of which class you choose to fly. THAI's Award-Winning service anticipates every need and delivers hospitality with a unique touch, from check-in to the final destination.
Thai Airways International, one of South-east Asia's largest airlines, flies non-stop from Sydney, Melbourne, Brisbane and Perth to Thailand with connections through our world-class hub airport Suvarnabhumi Bangkok International Airport, to over 65 destinations across the globe. In 2016, the route network stretches from the heart of Asia to include 11 major European cities, over 40 destinations throughout domestic Thailand (in conjunction with subsidiary - THAI Smile), Asia, the Indian Subcontinent and the Middle East.
Over the last few years, THAI has upgrade existing aircraft and added the most modern aircraft including the Airbus A380, Boeing 777-300ER and Boeing B787 Dreamliner aircraft. These aircraft offer lie-flat beds, the latest audio visual 'on demand' entertainment systems with more choices and an overall enhanced customer experience.
THAI's existing fleet has undergone a major retro-fit with new Royal First Class Suites now available in some Boeing 747-400s and all new entertainment systems throughout the aircraft..
Together with our Star Alliance partners, THAI has the whole world covered, Smooth as silk. View the Timeline video here.