For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

Menu

News & Announcements

Need More Luggage?  Buy Additional Allowance Online

From April 2014, passengers on THAI flights can pre-purchase extra baggage allowance online no less than 24 hours prior to their scheduled flight departure. A maximum of 30 kg is allowed for extra allowances and applies to domestic and international flights departing from Bangkok (except to Los Angeles) and flights from Australia. Payment is quoted in Thai Baht and can be made by using Visa/MasterCard both credit and debit cards.

Click here to purchase Extra Baggage Allowance

 

Terms and Conditions
•    Online purchasing Excess Baggage on http://www.thaiairways.com is non-refundable, non-endorsable and non-transferable.
•    Online purchasing Excess Baggage is available to all passengers whose tickets have been issued for Thai Airways operated flights only.
•    Online purchase Execss Baggage is available for the following routes:
•    From Bangkok: All flights except flight to Los Angeles
•    To Bangkok: Domestic : All Domestic flights
•    International: From Sydney, Melbourne, Brisbane, Perth, Brussels, Paris, Frankfurt, London, Madrid, Munich, Oslo and Zurich
•    Online purchasing Excess Baggage is not applicable for Group booking, Stand by passenger and Infant passenger.
•    For Unaccompanied Minor and Child passenger, Online purchasing Excess Baggage apply same rate as normal (adult) passenger.
•    Online purchasing Excess Baggage has same liability as normal excess baggage.
•    Online purchasing Excess baggage is applicable only in weight concept and is in pentads basis (every 5kgs will be counted.)
•    The maximum Excess Baggage 30kg per one passenger is allowed and it must be made at least 24 hours prior to local time of target flight departure
•    Only Visa/MasterCard both credit and debit cards are acceptable for online payment with currency in Thai Baht, US dollar or Euro.
•    One time online purchase Excess Baggage is allowed only per person and per sector in each booking.  Any additional Excess Baggage over online purchased amount must be charged with the standard rate upon presentation of baggage at departure airport.
•    Passenger is required to present the Ancillary Voucher at airport check-in counter on departure.  The Ancillary Voucher will be available to view and print on confirmation of purchase step. System will automatically send confirmation of purchasing Excess Baggage by email, mobile to the address specified during the online purchase process.
•    Thai Airways International Public Company reserves the right to change the rates, terms and conditions of the online purchasing Excess Baggage product at any time without prior notice.

 

How to Purchase Extra Baggage Allowance

 

*Extra Baggage Allowance is not available for Group, stand-by and infant passengers