For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :
1. Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day. Check-in opens 3 hours prior to the scheduled flight departure.
2. For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.
3. We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing. Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.
4. Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage. Excess luggage will be charged over and above the permitted allowances. Please visit thairways.com for details, ask your travel agent or call 1300 651 960.
We wish you a very Happy Christmas and a happy holiday wherever you may travel.
Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays. For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).
Thai Airways International, Australia
Bangkok, 1 December 2015 – Mr. Charamporn Jotikasthira, THAI President, said that due to the result of the Federal Aviation Administration’s (FAA) report from the audit of CAAT in October 2015, there remain oversight matters requiring the FAA to issue a Category II status to the CAAT, from Category I. A Category II status of the CAAT signifies that all air carriers certified under the CAAT are not able to increase flights or operate to new destinations in the United States of America.
However, for THAI there is no commercial or customer impact as THAI had already ceased operations to its only US destination of Los Angeles as of 25 October 2015. Although THAI is no longer operating its aircraft to the USA, THAI continues to serve customers through codeshare and interline partners to USA destinations.
THAI confirms its commitment to aviation safety standards, and assures all that THAI operates with the highest international aviation safety standards.