Please note that a new International terminal opened in Phuket in Oct '16. For THAI travellers departing from Phuket, if you are flying on a domestic flight only to Bangkok, you need to check in at the old terminal. For travellers flying to Bangkok and then connecting to an international destination, you should check in at the new terminal. If you arrive at the incorrect terminal, there is a shuttle bus departing regularly to transport you to the correct terminal. If you need more information, please contact us on 1300 651 960 or ask your Phuket tour operator for advice.
Bangkok, 1 December 2015 – Mr. Charamporn Jotikasthira, THAI President, said that due to the result of the Federal Aviation Administration’s (FAA) report from the audit of CAAT in October 2015, there remain oversight matters requiring the FAA to issue a Category II status to the CAAT, from Category I. A Category II status of the CAAT signifies that all air carriers certified under the CAAT are not able to increase flights or operate to new destinations in the United States of America.
However, for THAI there is no commercial or customer impact as THAI had already ceased operations to its only US destination of Los Angeles as of 25 October 2015. Although THAI is no longer operating its aircraft to the USA, THAI continues to serve customers through codeshare and interline partners to USA destinations.
THAI confirms its commitment to aviation safety standards, and assures all that THAI operates with the highest international aviation safety standards.