For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

Menu

News & Announcements

THAI continues to operate to EU destinations

          
            Bangkok, 25 June 2015 – Thai Airways International Public Company Limited (THAI) announces that it will continue to operate as normal to European destinations.

            Mr. Charamporn Jotikasthira, THAI President, said that the European Union did not listed Thai Airways International in the “List of airlines banned within the EU”, despite the International Civil Aviation Organization (ICAO) posting a red flag on Thailand’s Department of Civil Aviation (Thai DCA).  In February 2015, the ICAO had issued a Significant Safety Concern (SSC) on Thai DCA as a result of the Universal Safety Oversight Audit Program (USOAP) findings.

            In the 25 June 2015 EC press release titled “Aviation:  Commission updates the EU air safety list,” Thai Airways International was not listed.  As such, THAI will continue to operate regularly-scheduled flights to Europe, which includes these 12 cities 10 countries:  London, Copenhagen, Frankfurt, Brussels, Madrid, Munich, Oslo, Paris, Stockholm, Zurich, Milan, and Rome. 

Even so, Thai Airways International has prepared a Business Continuity Plan in all operational areas in case of a major operational disruption.  THAI anticipates that the Thai DCA will resolve and correct the Significant Safety Concern findings within the timeframe of the ICAO, in order that Thai carriers can return to normal operations soonest.

            THAI values the public concern on aviation safety, and would like to assure that THAI will continue to operate under high safety standards of the European Aviation Safety Agency (EASA).  Passengers can find flight information at www.thaiairways.com

 

25 June 2015