From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.
These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.
Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.
Visit the Australian Government's TRAVELSECURE website for more information.
Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.
In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.
Fees may apply for changes or corrections to ticketed bookings or for some specialist services. Please call us on 1300 651 960 for information.
As a result of the explosion in the Rajaprasong intersection on 17 August 2015, Thai Airways International Public Company Limited (THAI) announced a waiver on flight change surcharge now until 18 September 2015 for the convenience of customers who may not be able to travel.
Mr. Charamporn Jotikasthira, THAI President, said that out of concern for its customers who may be unable to travel at this time following the explosion in the Rajaprasong intersection, THAI will waive the flight change surcharge for tickets issued by THAI sales offices in Thailand as well as overseas, as well as tickets issued online through www.thaiairways.com prior to or on 17 August 2015 for travel during 18 August to 18 September 2015. The waiver for flight changes will be allowed one time only for all routes specified on the passenger ticket, with the same ticket validity as specified in the original ticket and/or by 18 September 2015.
Changes to the passenger ticket are in accordance with the established conditions, which customers may seek further information prior to making changes, check flight schedule information, make reservations and issue tickets, as well as check-in on www.thaiairways.com or call the THAI Contact Center at Tel. 02-356-1111.