For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

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THAI Sky Connect Guide

 


THAI Sky Connect

  • Your User ID and Password can be used on other divices (one at a time).
  • Internet access will end with each flight. A summary of your purchase of inflight Internet services will be sent to your e-mail address.
  • Your usage can be viewd on the usage meter while connected to the network.
  • Service maybe temporarily suspended due to weatherm satellite beam switches, and over some countries e.g. China. Please visit www.thaiairways.com for the latest update.
    Usage is not counted during period of suspension.
  • This service is provided over satellite and is optimized for light internet usage.
  • Tips for conserving data: disable automatic updates, downloads and backups.
  • Limited the number of browsing windows.

  • Any enquiries on the Wi-Fi serviced, please directly contact Panasonic at customercare@panasonic.aero

    Terms and Conditions : THAI Sky Connect is available only selected THAI flights.
    THAI reserves the rights to alter the service and conditions without prior notice.