From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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THAI issues fee waivers for passengers due to the current situation in Thailand

THAI issues fee waivers for passengers due to the current situation in Thailand. 

 Rising of political unrest in Thailand has had and will have a profound impact on the number of Air Travel for a sector in and out of the country, please be advised/notified on the ticket regulation for THAI online passenger as follows: 

THAI Ticket issued area

On/Before 22MAY14

Travel period

Reservation Change*

allow without fee and surcharges

Rerouting/Reissued*

allow without fee and surcharges

Refund

THAILAND/

23MAY14 - 31MAY14

Extend to  30JUN14

n/a

subject to the ticket conditions

MYANMAR/ VIETNAM/ LAO/ CAMBODIA

23MAY14 - 30JUN14

Extend to  31JUL14

within ticket validity

JAPAN/ KOREA/ PHILLIPINE/ CHINA/ INDIA/PAKISTAN/ SRI LANKA/ NEPAL/ BANGLADESH/ SINGAPORE/ MALAYSIA/ INDONESIA/ USA

23MAY14 - 15JUN14

Extend to  15JUL14

within ticket validity

FRANCE/ GERMANY/ UNITED KINGDOM /ITALY/ DENMARK/ SWEDEN/ NORWAY/ RUSSIA/ SWITZERLAND/ SPAIN/ BELGIUM/

SOUTH AFRICA/ AUSTRALIA/

NEW ZEALAND/ UAE/ OMAN

23MAY14 - 30JUN14

Extend to  31JUL14

within ticket validity

Website

23MAY14 - 31MAY14

Extend to  30JUN14

within ticket validity

* In case of difference in fare, the additional amount must be collected

 

For flight changes, passengers may contact THAI ticketing offices or call THAI Contact Center at +662-356-1111+662-356-1111