For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


News & Announcements

THAI Welcomes its First Airbus A350 XWB in Bangkok

Today (31 August 2016), Thai Airways International Public Company Limited (THAI) arranged a ceremony to welcome its first Airbus A350 XWB upon touchdown at Suvarnabhumi Airport in Bangkok, Thailand.  Mr. Areepong Bhoocha-oom, THAI Chairman of the Board of Directors, was present to welcome THAI’s first Airbus A350 XWB, along with Mr. Charamporn Jotikasthira, THAI President, Mr. Jean Francois Laval, Executive Vice President, Sales, Southeast Asia, Airbus, Mr. Robert Lamoureux, Senior Vice President and Head of Marketing, Asia Pacific, CIT Group Inc., Mr. Ewen McDonald, Senior Vice President, Asia Pacific, Rolls-Royce, and other guests of honor.
Mr. Charamporn Jotikasthira, THAI President, said that the Company has ordered 12 Airbus A350 XWB aircraft, with four firm orders and eight aircraft leases.  The Airbus A350 XWB is a mid-size long range commercial aircraft, is currently the most technologically advanced aircraft in the world as well as the most modern and efficient aircraft, which succeeds in meeting customers’ expectations.   The aircraft will be operated on intercontinental flights in order to improve fleet efficiency, replacing decommissioned aircraft and supporting future company growth as well as facilitating routes with high passenger demand.  THAI will receive delivery of its first Airbus A350 XWB on 31 August 2016 at the Airbus Delivery Center in Toulouse, France. 

THAI’s Airbus A350 XWB is royally bestowed the name “Wichian Buri” and is equipped with Rolls-Royce Trent XWB engines.  Seventy percent of the A350 XWB is made of weight-efficient airframe, consisting of advanced composite materials such as titanium and advanced aluminum as well as an all-new Carbon Fiber Reinforced Plastic fuselage which results in lower fuel burn as well as less maintenance.  The A350 XWB is powered with Rolls-Royce Trent XWB engines that are the newest, fuel efficient engines, with 25 percent less carbon dioxide emissions and substantial reduction to maintenance costs.

The Airbus A350 XWB was designed in Thai contemporary design and is equipped with ambient LED based mood lighting complete with 16.7 million colors.  The spacious overhead area was designed to improve inflight comfort, with bigger overhead stowage compartments, larger panoramic windows, with more space in all classes of service.  Business Class passengers enjoy wider, more comfortable seats and with more leg room for Economy Class passengers than on any other aircraft of similar type. THAI’s A350 XWB consists of 321 seats, as follows:

Royal Silk Class
There are 32 seats in Royal Silk Class, which was designed for maximum Business Class passenger comfort, by placing a distance of 41-46 inches between seat rows. The seat width is 21 inches, with 180 degree recline, giving passengers easy access to entry and exit from their respective seats without disturbing other passengers.  Each seat is fully equipped with a 16 inch touchscreen that can connect to Wi-Fi, communication devices, and electrical plugs.
Economy Class
There are 289 seats in Economy Class, with a seat pitch of 32 inches and18 inch seat width.  Each seat is equipped with an 11 inch touchscreen that can connect to Wi-Fi, communication devices, and electrical plugs.
THAI will operate the Airbus A350 XWB on the route Bangkok-Melbourne beginning in September 2016*.  Currently, THAI has 23 Airbus aircraft in its fleet, including newly acquired aircraft.  THAI remains dedicated to continually improving its fleet as well as products and services for passenger comfort and convenience, which has received recognition with the Skytrax Award 2016 as the World’s Most Improved Airline.


*Thai Airways International regrets to advise that the deployment of the Airbus A350 on the Melbourne/Bangkok route has been temporarily delayed until the authorities have completed their approval process of the new aircraft. THAI continues to operate this route with Boeing 777 aircraft.


Updated Mon 12 Sep '16