Please note that a new International terminal opened in Phuket in Oct '16. For THAI travellers departing from Phuket, if you are flying on a domestic flight only to Bangkok, you need to check in at the old terminal. For travellers flying to Bangkok and then connecting to an international destination, you should check in at the new terminal. If you arrive at the incorrect terminal, there is a shuttle bus departing regularly to transport you to the correct terminal. If you need more information, please contact us on 1300 651 960 or ask your Phuket tour operator for advice.
Thai Airways International Public Company Limited (THAI) announced that passengers are prohibited from taking Samsung Galaxy Note 7 mobile phones on board all flights or in checked baggage that is loaded on its aircraft.
Flight Lieutenant Pratana Patanasiri, THAI Vice President, Aviation Safety, Security and Standards, said that THAI has implemented a safety policy that strictly prohibits passengers from bringing Samsung Galaxy Note 7 mobile phones onto THAI aircraft in carry-on bags or in checked baggage. The Samsung Galaxy Note 7 product has been recalled worldwide and sales suspended due to instances of the mobile device igniting.
For further information, please call the THAI Contact Center at Tel. 02-356-1111, 24-hours a day.