For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

Menu

News & Announcements

Royal Orchid Plus Awards Remain at Current Levels


 

Royal Orchid Plus announces that there will be no changes to all current Award charts.

The Royal Orchid Plus new award charts  which were previously announced to take effect on  01 September 2014, and the New Tier Bonus Miles for Platinum and Gold members scheduled to begin on 01 August 2014, both will not commence for the time being.

Changes to the Royal Orchid Plus Award levels in the future will be announced to members with advance notice to use their miles with confidence and convenience.

At Royal Orchid Plus we will continue to develop a dynamic and changing program that will both reward and engage you.

*For Award travel redeemed and ticketed between 17 June and 31 August 2014  in anticipation of the new Award structure, award tickets remain valid for one year from the date of issue. Should a member who redeemed and ticketed during this period wish to change flight dates, fees for this service are waived during the validity of the Award ticket.