Please ensure when travelling on Thai Airways International flights to or from the South Asian Sub Continent on either a Pakistani, Nepalese, Bangladeshi or Sri Lankan passport, with a transit period in Thailand of over 12 hours, that you obtain a transit visa prior to departure from Australia.
Passengers arriving at check-in without the required transit visa will not be accepted for travel. All travel documentation is the responsibility of the passenger.
THAI announces that usage or charging of the Samsung Galaxy Note 7 is prohibited on board THAI flights, and prohibits loading into the checked baggage.
Flight Lieutenant Pratana Patanasiri, THAI Vice President of Aviation Safety Security and Standards, said that due to Samsung recalling its smartphone Galaxy Note 7 worldwide, Thai Airways International is asking all passengers to comply with THAI's policy not to operate or charge the smartphone on board THAI flights, as well as not to load the smartphone into the checked baggage.
Additionally, should passengers find any Portable Electronic Device (PED) device broken, damaged, producing heat or smoke, missing on board, or stuck in between seats, please contact a cabin crew immediately.
These precautions are part of THAI's safety practice in line with the Europeann Aviation Safety Agency (EASA) guidelines.
For additional details on this matter, passengers may visit www.thaiairways.com or contact THAI on 1300 651 960 in Australia or the 24 hour Contact Center in Thailand on +612 356-1111.
Updated Mon 12 Sep '16