From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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Tax Refund Scheme at Australian airports


THAI would like to remind overseas travellers departing from Australia that if they plan to claim any rebate under the TRS scheme, they should allow at least 3 hours to complete departure formalities and 2 hours after they complete Customs clearance.

Long queues for TRS processing can be experienced so THAI recommends travellers allow the additional time prior to departure.

For more information contact THAI on 1300 651 960 or for more about the TRS scheme, visit the website.