Please ensure when travelling on Thai Airways International flights to or from the South Asian Sub Continent on either a Pakistani, Nepalese, Bangladeshi or Sri Lankan passport, with a transit period in Thailand of over 12 hours, that you obtain a transit visa prior to departure from Australia.

Passengers arriving at check-in without the required transit visa will not be accepted for travel. All travel documentation is the responsibility of the passenger.


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Tax Refund Scheme at Australian airports


THAI would like to remind overseas travellers departing from Australia that if they plan to claim any rebate under the TRS scheme, they should allow at least 3 hours to complete departure formalities and 2 hours after they complete Customs clearance.

Long queues for TRS processing can be experienced so THAI recommends travellers allow the additional time prior to departure.

For more information contact THAI on 1300 651 960 or for more about the TRS scheme, visit the website.