Please note that a new International terminal opened in Phuket in Oct '16.  For THAI travellers departing from Phuket, if you are flying on a domestic flight only to Bangkok, you need to check in at the old terminal.  For travellers flying to Bangkok and then connecting to an international destination, you should check in at the new terminal.  If you arrive at the incorrect terminal, there is a shuttle bus departing regularly to transport you to the correct terminal.  If you need more information, please contact us on 1300 651 960 or ask your Phuket tour operator for advice.

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News & Announcements

Tax Refund Scheme at Australian airports


THAI would like to remind overseas travellers departing from Australia that if they plan to claim any rebate under the TRS scheme, they should allow at least 3 hours to complete departure formalities and 2 hours after they complete Customs clearance.

Long queues for TRS processing can be experienced so THAI recommends travellers allow the additional time prior to departure.

For more information contact THAI on 1300 651 960 or for more about the TRS scheme, visit the website.