From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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News & Announcements

Thai Airways International Public Company Limited (THAI) implemented a rescheduling/rerouting fee waiver


Announcement: 

 

Thai Airways International Public Company Limited (THAI) implemented a rescheduling/rerouting fee waiver for the passengers who hold tickets in sector to/from Bangkok which is booked on/before 14 October 2016 for the travel date between 14 October 2016 - 14 November 2016.

 

Condition: 

1. Reservation Change:

Passengers are allowed to change date of travel within ticket validity and/or extend travel date until 14 November 2016 without fee and surcharges. 

 

2. Rerouting/Reissued:

Passengers are allowed to reroute their travel without fee and surcharges for travel within ticket validity and/or extend travel date until 14 November 2016. However, any taxes, fare differences will be collected. 

 

Ticket rescheduling must be conducted under the established conditions and tickets need to be rescheduled before the expiry date. For further information, please contact your local THAI office (http://www.thaiairways.com/en/contact_us/index.page) or contact  THAI Contact Center at Tel. +662-356-1111.