For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :
1. Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day. Check-in opens 3 hours prior to the scheduled flight departure.
2. For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.
3. We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing. Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.
4. Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage. Excess luggage will be charged over and above the permitted allowances. Please visit thairways.com for details, ask your travel agent or call 1300 651 960.
We wish you a very Happy Christmas and a happy holiday wherever you may travel.
Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays. For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).
Thai Airways International, Australia
In 1979, non-stop flights to Europe were launched with thanks to the capacity of new Boeing 747-200 Jumbo Jets. THAI continued to expand its operations in Australia with the introduction of flights to Melbourne in 1980. A total of two flights linked with Sydney using McDonnell Douglas DC-10 aircraft. Brisbane services were next with a weekly service that also linked Sydney.
The 80's saw many firsts for THAI including the introduction of THAI's Royal Executive Class in 1983 setting new levels of inflight business class service standards. Australia welcomed its first Jumbo Jet in 1984 which replaced the DC-10 on the Sydney/Brisbane to Bangkok route.
A year later THAI introduced a weekly flight to Perth. In 1993 THAI's award-winning frequent flyer programme, Royal Orchid Plus, was launched.
Today, THAI flies 39 times a week from four on-line cities in Australia - Sydney, Melbourne, Brisbane and Perth - non-stop to Thailand. There are now 11 flights a week between Sydney and Bangkok; double daily flights to/from Melbourne; daily flights from both Brisbane and Perth. THAI as a brand has become recognised for its traditional Thai hospitality. The airline continues to introduce product offerings catering to every passenger's needs such as special pre-order meal selections for religious and dietary requirements, Special Care Services at Suvarnabhumi International Airport, frequent flyer miles awarded to all classes of travel and generous baggage allowances in all classes of travel. THAI has also received many awards such as "Best Economy Class", by Airlineratings.com 2015, "Best Economy Class Catering" and "Best Lounge Spa Facility" Skytrax 2015 to name a few.
The timeless tradition of gracious Thai hospitality is as much a hallmark of THAI as it is of the Kingdom of Thailand itself. When you step on board a THAI aircraft you will be greeted with a warm 'Sawasdee' (welcome) just as the gentle Thai's would invite you into their homes. The same Royal Orchid Service is available to all THAI passengers, regardless of which class you choose to fly. Choose Economy or upgrade to Royal Silk Business Class or Royal First Class for extra comfort. THAI's award-winning services anticipates every need and delivers hospitality with a unique touch, from check-in to your final destination.
Thai Airways International, one of South-east Asia's largest airlines, flies non-stop from Sydney, Melbourne, Brisbane and Perth to Thailand with connections through our world-class hub airport Suvarnabhumi Bangkok International Airport, to over 65 destinations across the globe. The route network stretches from the heart of Asia to include 11 major European cities, over 40 destinations throughout domestic Thailand (in conjunction with subsidiary - THAI Smile), Asia, the Indian Subcontinent and the Middle East.
On THAI you'll experience gracious Thai hospitality, award-winning inflight catering and cabin crew service, comfort and the latest technology. THAI also offers Royal Orchid Plus frequent flyer miles to every passenger regardless of fare.
Over the last few years THAI have continually added the latest and most modern aircraft to our fleet including the Airbus A380, Boeing 777-300ER and Dreamliner 787 aircraft. These aircraft offer lie-flat beds, latest audio visual on demand with even more entertainment choice and an overall enhanced customer flying experience. THAI's existing fleet has undergone a major retro-fit with new First Class suites now available in some Boeing 747-400's and all new entertainment systems throughout all classes of travel.
Together with our Star Alliance partners, we've got the whole world covered, Smooth as Silk.