For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


Well Hotel Bangkok Image


Book and ticket your THAI trip to Cambodia, Laos, Myanmar, Vietnam, China, Japan, India or Europe to claim a hotel voucher for an overnight stay at the Well Hotel Bangkok Sukhumvit 20, courtesy of the Tourism Authority of Thailand.

This limited offer is valid for THAI travellers purchasing tickets in Australia after 02 Jan '18 and before 24 Jan '18, departing from Australia from 16 Jan '18 and completing the complimentary stopover in Bangkok by 30 Sep '18. 


Eligible Destinations:



Phnom Penh






Hanoi, Ho Chi Minh


Beijing, Guangzhou, Shanghai, Hong Kong


Fukuoka, Nagoya, Osaka, Sapporo, Tokyo


Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai








London (Heathrow)




Frankfurt, Munich


Rome, Milan










To redeem this offer, please follow these steps below :

Step One : Carefully read all the Terms & Conditions below to check that this offer applies to your journey. 

Step Two : Book your return travel to one of the eligible destinations mentioned above via your preferred travel agent or online at

Step Three : Register here with your flight details to claim your accommodation voucher for the Well Hotel Bangkok Sukhumvit 20.  Please note that if you choose to take up the accommodation offer, it requires a stopover and a minimum overnight stay in Bangkok.  Once you complete Immigration and arrive in Thailand, you may be liable for additional departure tax when you depart Thailand if this tax is not already collected when your e-ticket is issued.  Any Visa or documentation required for a stopover in Thailand will be the responsibility of the traveller.

Step Four : The stopover voucher must be claimed from THAI Australia prior to departure.   The hotel reservation should be made directly with the Well Hotel Bangkok as soon as you receive the voucher, making sure you quote the allocated voucher number.  If you would like to extend your stay at the Well Hotel Bangkok, this can be arranged directly with the hotel as well.  All other accommodation and arrangements in Thailand will be at your own expense.

Find out more about the Well Hotel Bangkok Sukhumvit 20 here

Find out more about Thailand from the Tourism Authority of Thailand.
If you plan to extend your stay in Thailand, book additional hotel accommodation in Thailand or your next destination here and book your arrival/departure transfers here.

Are you a member of THAI's award-winning Royal Orchid Plus, Frequent Flyer programme? Earn miles for your trip and join here to claim bonus miles for your first flight.

Register your details to claim your Bangkok accommodation voucher.

Terms & Conditions :

*   Offer is valid only to passengers travelling on Thai Airways International from Australia and holding a valid ticket for a return journey to eligible destinations and issued as a THAI ticket (217) document only, issued in Australia.  Not valid for One Way journeys or for Frequent Flyer redemption tickets.  Please note that if you take up this accommodation offer and leave the Airport, you may be liable for additional departure tax when you depart from Thailand if this tax is not already collected on your e-ticket.  Any Visa or documentation required for a stopover in Thailand is the responsibility of the traveller. Ask your Travel Agent for advice or call us on 1300 651 960 for details.

*   Offer is valid for bookings ticketed on/after 02 Jan to 24 Jan '18 for travel from 16 Jan to 30 Sep '18.  Allow a minimum of 3 days to process and verify your claim.

*   Accommodation voucher is valid for one night stay in a Superior Room at Well Hotel Bangkok Sukhumvit 20 with a maximum of 2 persons per room including complimentary breakfast at Eat Well Café and complimentary Wifi.

*   Reservation and enquiries relating to the booking are to be made directly with the hotel by quoting “Stopover Campaign” along with the voucher number which will be sent to you by THAI Australia prior to departure.

*   Advance reservations are essential and subject to room availability.

*   Vouchers are non-refundable, non-transferrable and not redeemable for cash and cannot be used in conjunction with any other offer or promotion.

*   Travellers must notify the Well Hotel Bangkok Reservation Department of any cancellation at least 48 hours prior to arrival.

*   Hotel check in time is 2 pm and check out is at 12 pm.

*   Offer is valid for stays completed at the Well Hotel Bangkok by 30 Sep '18.

For any further enquiries or assistance, please call THAI on 1300 651 960 or email us.

TAT and Well Hotel Logos