For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


Diamond Cliff Resort & Spa Exclusive Offer - ends 31 Oct '16

Diamond Cliff Resort & Spa is located on the hillside of Patong with breathtaking views of the Andaman Sea.


Diamond Cliff Hero


The hotel features 318 guestrooms and suites, 6 Restaurants and Bars, 2 outdoor swimming pools and 16 spa treatment rooms. 

Diamond Cliff Room

Present your THAI boarding pass from Australia to Thailand upon check-in at the Diamond Cliff Resort & Spa Phuket and receive :


Enjoy 50% Off Best Flexible Rates


Rate included:


Daily breakfast for 2 persons

In-room Wi-Fi Internet access

Welcome drink

1 kg of tropical fresh fruits at hotel's fruit shop (1 time per stay)

Free room upgrade to next room category (space available)

20% off foods & beverage

20% off spa treatment

Late check-out until 4 pm (space available)



Offer valid until 31 Oct '16

Click here to find out more about the offer or to make a reservation.  Please quote promo code TGAU16.

Diamond Cliff Restaurant

Diamond Cliff Spa

Terms and conditions :

A THAI boarding pass Sydney, Melbourne, Brisbane or Perth to Bangkok must be presented at check-in upon arrival at the hotel.

Offer is valid for stays until 31 Oct '16.

Other terms and conditions may apply.