For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :
1. Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day. Check-in opens 3 hours prior to the scheduled flight departure.
2. For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.
3. We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing. Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.
4. Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage. Excess luggage will be charged over and above the permitted allowances. Please visit thairways.com for details, ask your travel agent or call 1300 651 960.
We wish you a very Happy Christmas and a happy holiday wherever you may travel.
Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays. For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).
Thai Airways International, Australia
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*Conditions apply. Rates are shown in AUD and subject to daily fluctuation or change according to bank rates. For THAI’s Royal Orchid Lounges : Passes are not applicable for passengers under 17 years travelling alone requiring assistance or for unaccompanied minors. Children under 6 years travelling with parents can access the THAI Royal Orchid Lounge without charge, adult rates apply for older children. For Louis Tavern Lounges : Child rates apply for children under 12 years, rates on application. Above rates quoted are correct at 1 Apr ’17 for travel until 31 Mar ’19 and subject to change. Lounge Passes are available only to travellers ticketed to travel on THAI flights. Please allow at least 48 hours or 2 business days prior to your flight departure date from Australia for booking and payment processing. To book, call THAI Reservations on 1300 651 960 or ask your travel agent for advice.