For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


Fly THAI and receive a complimentary night at Soneva Kiri

Purchase Royal First Class or Royal Silk Class international travel online at and receive a complimentary night including full board at Soneva Kiri, the award-winning luxury resort located on Koh Kood (Thailand)

Serenity awaits, smooth as silk, only with THAI.


How to make a hotel booking

After a ticket purchase on, please contact Soneva reservations team via e-mail or phone:

Phone:     +91 124 4511000

Campaign Terms & Conditions

• Valid for online purchase of Thai Airways Royal First Class and Royal Silk Class international round-trip tickets on during 1st April – 30th June 2016 only.
• Royal First Class – for booking designator F, A, P only.
• Royal Silk Class – for booking designator C, D, J only.
• The offer is valid at Soneva Kiri (Koh Kood, Thailand). 
• The offer is valid for two adults sharing a one bedroom villa; any additional guests will be charged at extra cost. 
• The offer is inclusive of one complimentary night with full board (breakfast, lunch and dinner, excluding alcohol) for two adults.
• The offer is inclusive of government taxes and service charge for one complimentary night. 
• The extra food & beverages and other services are excluded and will be charged to the guest directly. 
• The flight and hotel booking period starts on April 1st, 2016 and ends on June 30th, 2016.
• The travel and stay should take place anytime from April 1st, 2016 to Dec 19th, 2016.
• The offer cannot be exchanged for cash or other equivalents nor be transferred.
• All reservations are subject to availability and must be made in advance.
• The offer cannot be combined with any other special offers, promotions or packages requiring a minimum length of stay.
• The blackout dates might be applicable.
• The standard Soneva cancellation policy will be applicable.
• The copy of Thai Airways ticket purchased on will be requested at the time of the hotel booking confirmation.
• The copy of the boarding pass will be required at the time of the check-in.
• The complimentary nights are not combinable on one booking.
• The complimentary nights are not combinable with any other special offers.
• The same guest cannot check in to Soneva Kiri twice within the period of ten days.
• The offer excludes transfer to/from the hotel.
• The offer does not apply for minors.
• If one bedroom villa (Bayview Pool Villa Suite) is not available on the requested dates, no other room category would be offered unless the guest agrees to pay the difference.
• If Thai Airways ticket is found refunded, Soneva Kiri reserves the right to charge full published rate of the stay to guests.
• THAI and Soneva reserve the right to change or cancel any terms and conditions without prior notice.