For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia


Twinpalms Phuket Special Offer - ends 23 Dec '17

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Here's a Special Offer from Twinpalms Phuket, Surin for THAI's Royal Orchid Plus members...

Whether you're planning a trip to Thailand or beyond to Asia or Europe, book your travel to or through Thailand with Thai Airways International to be eligible for this exclusive deal. Offer ends 23 Dec '17.

To find the latest special fares for travel on Thai Airways International to Thailand or across the network, find the latest fare promotions here.

Book your stay at Twin Palms Phuket and receive 10% off the Best Available Rate.

Use Special Code TPTGAU17 when booking Twin Palms Phuket at and present your THAI boarding pass at the hotel upon check-in to receive this offer.



Twinpalms Deluxe Palm Room

Deluxe Palm Room



Twinpalms Duplex Pool Suite

Duplex Pool Suite 1 Bedroom



Twinpalms Catch Beach Club

Catch Beach Club



Twinpalms Palm Seaside Restaurant

Palm Seaside Restaurant, Lounge & Bar



Find out more about the hotel here

Terms and conditions :  Reservations must be made at  A THAI boarding pass must include one of Australia city to or from Bangkok, Sydney, Melbourne, Brisbane or Perth.  A 10% discount will apply to room rate only.  Offer ends ends 23 Dec '17.  Other terms and conditions may apply.



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