From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.



Special VIP Services At Suvarnabhumi Bangkok International Airport

Special VIP Services Available At Bangkok Suvarnabhumi Airport


For some travellers, the thought of the arrival and departure procedures at a busy airport is a stressful concept.  THAI has developed three special assistance arrangements to streamline the process for travellers and create a hassle-free airport experience.


'Meet and Greet' assistance is available at Suvarnabhumi Bangkok International Airport for either departing or arriving passengers from A$28* per person and Royal Silk Business Class lounge access is available for stays of up to 2.5 hours from A$59 per person.


Special rates are also available at the Louis Tavern CIP Lounges from $20 per person for a 2 hour stay.


Please note that rates are subject to daily rate changes.  Valid for travel from 01 Apr '15 to 31 Mar '16.


Conditions apply.

*Arrival/Departure Assistance is based on a mimimum of 2 adults travelling together.  These options are available exclusively for travellers on THAI flights and ticketed for travel on THAI. Other conditions may apply.  To book contact your travel agent; or THAI Reservations on 1300 651 960 or email


For more information about THAI's Royal Orchid Lounges, visit the airport services secction here.   For more information about the Louis Tavern CIP Lounges, visit the website.