For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

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Carbon Offset

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Voluntary Carbon Offset


Thai Airways International is committed to taking part in the global effort to minimize aviation industry's impact on the environment. THAI has opted to adopt the IATA-administered carbon offset program, as it is a readily available tool that enables airlines to offer passengers the ability to compensate for their carbon emissions.

THAI is proud to introduce the Carbon Offset Program to passengers who want to offset the carbon dioxide generated from flying. We are pleased to offer you, our passengers, an Opportunity to help the environment through our Carbon Offset Program when you purchase tickets on THAI.

When booking flights via our THAI website, you will be able to decide whether you wish to compensate for the CO2 emissions. You will be able to see the amount of CO2 emitted for that Particular flight, and see the related cost for the offset. As well, you can view details on where your offset contributions are invested.
lease be noted that carbon emissions based on a methodology developed by the International Air Transport Association (IATA)

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