From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

Menu

STATUS & BENEFITS

 

Qualifying Miles that you earn with THAI and Star Alliance airlines determine your Royal Orchid Plus membership status. Each membership level, Member, Silver, or Gold has unique benefits when travelling with THAI and Star Alliance airlines.

Qualifying Miles

Qualifying Miles (Q Miles) are the actual miles flown* and additional class of service miles on THAI and Star Alliance airlines.
*Subject to paid fare or route exclusive with some Star Alliance airlines.
Miles earned with other partners, or with promotional offers are not Qualifying Miles.

Attaining Each Status

After enrolment, Silver and Gold status can be attained with accumulation of Qualifying Miles within 3 evaluation periods. This method of evaluation allows members to enjoy the benefits of Silver or Gold status immediately after accumulating sufficient Qualifying Miles. Both Silver and Gold status are then valid for a full 2 years.

Entry Level Status & Benefits
 Entry_Level_Status

Upon enrolment, this entry-level status enables Members to accrue and redeem miles. Members also receive regular communications from Royal Orchid Plus.