From 30 June 2018, all international departing flights will have restrictions in place limiting inorganic powders to volumes less than 350ml per passenger in the aircraft cabin.

These powders include items such as sand, salt, talcum powder, powdered cleaning detergents and some types of make-up.

Passengers are now only allowed to carry 350ml or 350gm of inorganic powder per person through the security screening point.

Visit the Australian Government's TRAVELSECURE website for more information.

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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Web Satisfaction Survey

Welcome to THAI Web Satisfaction Survey! Thank you for agreeing to take part in this important survey. Your opinions will be a great contribution to improvements that will enhance your experience using our website in the future. This survey should take only 3 minutes to complete. Be assured that all answers you provide will be strictly confidential.


1) In the past 6 months, how often do you visit www.thaiairways.com ?
2) What is your purpose of visiting www.thaiairways.com ? (Allow more than one answer)
3) To what extent do you agree that you can easily search information on www.thaiairways.com ?
4) To what extent do you agree that you are satisfied with searching a flight on www.thaiairways.com ?
5) To what extent do you agree that you are satisfied with purchasing an air ticket on www.thaiairways.com ?
6) What are other airline websites which you have visited besides www.thaiairways.com ?
7) Please specify reason(s) preventing you from purchasing an air ticket on www.thaiairways.com (Allow more than one answer)
8) Would you recommend your friend to visit www.thaiairways.com ?