For all travellers departing on THAI flights across the network during the peak December/January holiday travel season, please note the following :

1.  Airports will be busy with additional passenger flows so please allow extra travel time to Airports on departure day.  Check-in opens 3 hours prior to the scheduled flight departure.

2.  For customers travelling with children, please allow plenty of time for check-in, Immigration and Security screening especially when travelling with infants.

3.  We recommend using the online check-in facility available from 24 hours prior to the flight departure time as this will expedite Airport processing.  Please note you will still need to allow adequate time for Luggage check-in, Immigration and Security screening.

4.  Please be aware of the maximum permitted luggage allowance for both hand carried luggage and checked luggage.  Excess luggage will be charged over and above the permitted allowances.  Please visit thairways.com for details, ask your travel agent or call 1300 651 960.

We wish you a very Happy Christmas and a happy holiday wherever you may travel.

Please note the THAI offices in Australia will be closed on Sat/Sun weekends and on all Public Holidays.  For urgent assistance, please contact your local Airport (please note Airport offices are open only during flight operational periods).

Thai Airways International, Australia

Menu

Web Satisfaction Survey

Welcome to THAI Web Satisfaction Survey! Thank you for agreeing to take part in this important survey. Your opinions will be a great contribution to improvements that will enhance your experience using our website in the future. This survey should take only 3 minutes to complete. Be assured that all answers you provide will be strictly confidential.


1) Please specify your Booking Reference
2) In the past 6 months, how often do you visit www.thaiairways.com ?
3) What is your purpose of purchasing an air ticket on www.thaiairways.com ?
4) To what extent do you agree that you can easily search information on www.thaiairways.com ?
5) To what extent do you agree that you can easily pay for an air ticket on www.thaiairways.com ?
6) To what extent do you agree that you are satisfied with searching a flight on www.thaiairways.com ?
7) To what extent do you agree that you are satisfied with purchasing an air ticket on www.thaiairways.com ?
8) What are other airline websites which you have visited besides www.thaiairways.com ?
9) Please specify reason(s) you purchase an air ticket on www.thaiairways.com (Allow more than one answer)
10) Would you recommend your friend to visit www.thaiairways.com ?