EMS Delivery fee is 100 Baht for first kg., and each 1 kg more, add 30 Baht.
THAI reserves the rights to exchange products due to their incompatibility with a customer's lifestyle.
Products may be exchanged only if they malfunction and not because of the delivery process or its operation.
Products should be sent to the address below for exchange (customers are responsible for all shipping charges involved). Thai Airways International Public Company Limited 89 Vibhavadi Rangsit Road, THAI SHOP, Building 9, 1st Floor, Jompol, Jatujak, Bangkok 10900, Thailand
Customers are able to exchange products at THAI's Head Office Monday-Friday 8.30 AM - 4.30 PM, except Public Holidays