Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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Purchase By Milage

All redemption items must be picked up at a THAI SHOP.

1. For member pick-up the following documents are required.

·         Royal Orchid Plus Member Card.

·         ID Card / Passport / Driver License / government documents.

·         Children under 15 years old, kindly bring photocopy of Census Registration or Birth Certificate.

2. For pick-up on behalf of a member, the following documents are required.

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of member, together with photocopy of ID Card of person collecting the item.

·         Letter of Authorisation.

3. For children under 15 years old, the following documents are required.

    3.1 By Parent or Guardian

·         Royal Orchid Plus Member or photocopy.

·         ID Card / Passport / Driver License / government documents of parent or guardian and a photocopy

     3.2 By Another Person

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of authorizer. together with photocopy of ID Card of person collecting the item.

·         Letter of Authorization.

Remark:

·         Every item can be redeemed.

·         No refund or exchange.

·         No delivery service.

·         The products may change without prior notice.

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