Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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News & Announcements

Winners of THAI Customer Satisfaction Survey (TCSS)


          
            As part of the Company’s goal to continuously offer the highest satisfaction to passengers, since 1997, THAI has conducted quarterly surveys of passengers on all routes, in all classes of service, and service experience throughout their journey – from ticket reservation, to onboard experience, to arrival at their destination.  The survey greatly assists THAI in identifying areas of customer approval and offers some insight to a better understanding of customer needs and areas of improvements.

From the onboard and online survey responses received from passengers who flew on THAI in 2014, THAI recently held a one-time lucky draw, with each month’s winner receiving two free confirmed Economy Class round trip tickets for travel within the THAI route net from/to Bangkok, Thailand. 

**Note:  Void where prohibited or restricted by the laws of the prize winner’s country.

Winner Name List

Month (2014)

Name

Country

TCSS (Paper-based)

January

Ms.Naraumol  Manistitya

Thailand

February

Ms.Orawan  Bunpeng

Thailand

March

Ms.Petcharat  Thipudomluck

Thailand

April

Ms.Prutsanai  Mahakkapong

Thailand

May

Mr.Barry  Anthony  Johnson

United States of America

June

Ms.Namthip  Kaewsurin

Thailand

July

Ms.Rattanaporn  Athinam

Sweden

August

Ms.Puttaraksa  Rojphimphun

Thailand

September

Mr.Gerald Wayne  Murphy

Canada

October

Ms.Suvimol  Prataknukul

Thailand

November

Ms.Tomoko  Ito

Japan

December

Ms.Denisa  Briganti

Canada

 

Month (2014)

Name

Country

e-TCSS (online-based)

April

Ms.Thea Bråten Christensen

Norway

May

Mr. Rizwan  Fahad  

Pakistan

June

Ms.Chada  Lubpairee

Thailand

July

Mr.Ashley  Wai

Hong Kong

August

Mr.Rao  Zhanfeng

People’s Republic of China

September

Mr.Tan Jun Leon

The Republic of Singapore

October

Mr.Khunat  Lerdkhunthod

Thailand

November

Ms.Piyaporn  Sobsamai

Thailand

December

Ms.Miki  Nakagawa

Japan