IMPORTANT INFORMATION – New passport control at Copenhagen Airport Effective 07 October 2017 - 100% scanning in police passport control at Copenhagen Airport for travelers crossing the Schengen’s external borders.
Passengers are asked to arrive at the airport in good time and be patient.
They should follow the recommendations of their airline or travel agent on when to arrive. Click here for more information
Thai Airways International Public Company Limited (THAI) announced that passengers are prohibited from taking Samsung Galaxy Note 7 mobile phones on board all flights or in checked baggage that is loaded on its aircraft.
Flight Lieutenant Pratana Patanasiri, THAI Vice President, Aviation Safety, Security and Standards, said that THAI has implemented a safety policy that strictly prohibits passengers from bringing Samsung Galaxy Note 7 mobile phones onto THAI aircraft in carry-on bags or in checked baggage. The Samsung Galaxy Note 7 product has been recalled worldwide and sales suspended due to instances of the mobile device igniting.
For Copenhagen Airport
In connection with prohibited of SAMSUNG Note 7 which is totally not allow for passenger to carry on TG Flight . SAMSUNG company sent us the contact point at Copenhagen
- At Copenhagen Airport please contact +45 22 19 49 33 opening hours : Mon – Fri from 06.00 – 22.00
- SAMSUNG Customer Support at phone number +45 70 70 19 70 Opening hours : Mon – Fri 08.00 – 19.00 and Sat 10.00 – 15.00
For further information, please call the THAI Contact Center at Tel. 02-356-1111, 24-hours a day.