THAI would like to inform that due to essential maintenance flights TG910 and TG911 will be operated with a Boeing 777-300ER instead of the scheduled Airbus 380 on 13, 15, 16, 18, 20, 22 and 28 November 2017.

We kindly request that you arrive ealier at the airport, as check-in desks will be busier than usual.

Thai Airways would like to apologise for any inconvenience caused.

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THAI'S BRAND JOURNEY

 

The presentation of the THAI brand to customers, actual and potential, begins at the first point of contact, usually our website, media advertising, brochures, or when visiting one of our ticketing offices. The brand is, in effect, the face of THAI, which passengers can see and recognise throughout their travel experience with us.

Having made their decision to fly THAI, our customers’ next direct points of contact are likely to be at the airport, where they check in and, if in a premium class,  the facilities of our luxurious airport lounges. The clear and correct use of THAI’s identity in airport signage is a vitally important aspect in informing passengers. Every service point must accurately apply THAI’s identity, to maintain continuity.

THAI’s greatest opportunity to impress passengers, to win their confidence and long-term loyalty, is during their flights. Here, too, THAI’s branding and distinct identity is maintained, in cabin décor, furnishings, equipment and every aspect of catering and entertainment systems,The THAI brand is presented consistently to passengers, assuring them of our airline’s image for superior service.